Ask a flight attendant what makes a passenger memorable and you will hear a surprisingly short list. One crew member sat down for a snack break in the aircraft and put her honest truths in writing, and the advice is simple enough to use on your next trip.
The list was posted by @niccanz on Instagram under the heading “Truths from a flight attendant you probably didn’t know.”
A Quiet Moment in the Cabin
The setting is a low lit airplane cabin. The flight attendant sits with a small meal laid out in front of her, including bowls of fruit, a yogurt or dessert, and a few snacks. She eats with a small spoon while a list of points appears in writing, with Dolly Parton’s “9 to 5” playing in the background. Nobody speaks, and the writing does all the talking.
What She Wants Passengers to Know
First, never touch the crew. She points out that flight attendants have ears and that a call bell sits above every seat for when you need attention.
Second, snacks for the crew go a long way. She says it is not something they expect, but it is a sweet gesture, and the crew will go above and beyond for the people who do it.
Third, keep your shoes on. She says the floors are nasty and that she will judge anyone who walks into the lavatory barefoot.
Fourth, tell her how you take your coffee before she has to ask about milk and sugar, and she will like you immediately.
Fifth, remember the primary job. Crew are there for safety first, not to serve coffee, so when she asks you to put your laptop away, she asks you to simply do it.
Last, do not be angry about a delay. She reminds travelers that the crew wants to go home too.
Easy Ways to Be a Better Passenger
- Use the call button instead of tapping or grabbing for attention.
- Pack a few wrapped snacks for the crew if you like, as a thank you.
- Wear socks or slippers, or slip your shoes on before you head down the aisle.
- Know your drink order ahead of time and say it clearly.
- Follow safety instructions right away, even if it means closing the laptop.
- Stay patient during delays, since the crew has little control over them.
Why Small Courtesies Matter in the Air
Cabin crew spend long days on their feet, moving through narrow aisles, answering a steady stream of requests and keeping an eye on safety at the same time. Their main responsibility on board is to keep everyone safe, and the service is built around that. Because of this, the small things passengers do tend to stand out. A clear request, a little patience and a sincere thank you cost nothing, yet they make a busy shift easier for everyone on the aircraft, including the people in the seats around you.
A Quick Pre Flight Checklist
- Decide on your drink before the cart reaches your row, and keep any dietary needs in mind so the order is quick.
- Pack a pair of socks or slippers in your carry on, so you are never tempted to walk the aisle barefoot.
- Keep headphones and a charged device within reach, so you are not digging through the overhead bin mid flight.
- Stow bags the way the crew directs, with heavier items under the seat or in the bin and the aisle left clear.
- Listen to the safety briefing even if you fly often, since aircraft layouts differ from one plane to the next.
Why the Laptop Rule Exists
Crew ask passengers to stow tray tables, laptops and loose items during takeoff and landing because those are the busiest and most critical phases of a flight. Anything left unsecured can shift during sudden movement, and a cabin with clear aisles and alert passengers is easier to manage if the crew ever needs to act quickly. Following the request right away spares the crew from repeating it down the row and keeps the whole cabin on schedule.
Common Questions From Travelers
Is it rude to ask for water? Not at all. Politely asking for water or a small favor is part of normal service, and timing it around busy moments such as the meal service can make it easier for the crew to help.
When should I use the call button? Use it whenever you need help that cannot wait, such as feeling unwell or a spill. For something minor, waiting until the crew passes your row is a kind choice.
Why does footwear matter in the lavatory? Floors in any busy restroom see a lot of traffic, so socks or slip on shoes are a sensible hygiene choice. Washing your hands afterward is still the most important step.
The Takeaway
None of these habits require effort, only a little awareness. Know your order, keep your shoes on, follow the safety rules without a fuss and be patient when plans change. A calm, courteous passenger makes the journey smoother for the crew and for everyone else on board.
Credit for the original post goes to @niccanz on Instagram.
