“Look that way.” Sam Souder, who posts as @soudersam, says her Uber driver said it in standstill traffic inside the Miami cruise terminal. She assumed he wanted her to check whether he could change lanes, so she turned around and told him, “No, no, you can’t go yet.” He corrected her: “No, turn that way.” Then, in her telling, he explained: “I have an emergency, have to pee.”
The text on her video reads “Uber from hell.” She posted it on June 29, 2026, telling the story while she gets ready, and she opens with a disclaimer: “I honestly don’t even really think this is the driver’s fault.”
She and a friend had landed in Miami for a cruise. The terminal, she says, is 15 minutes from the airport. “The drive took us two and a half hours.” They put their luggage in the back of the car, got in and made conversation with the driver, whom she describes as “really nice.”
Her phone was dead. “Out of my three portable chargers, two were lost and one was broken,” she says. She was with her friend, so she let it go.
The time went at the far end of the trip. By her account the terminal itself is “a mile or two long,” and they sat in bumper to bumper traffic inside it for at least two hours. Her explanation is that “all the cruises leave around the same time,” so the people arriving and the people leaving are all on the same road at once.
That is where the driver asked them to look away. She made eye contact with her friend. With no working phone, she says, she could not text her “to devise a plan.” So they did what he asked: “Turned our heads while this man peed. While we were in the car with him. It was very uncomfortable.”
She lays out why they did not get out. All her luggage was in the back of the car, and leaving meant starting a weeklong cruise with a dead phone, no clothes and none of her medication. Walking was not much of an alternative either. She says they were still a mile and a half from the ship.
So they stayed, for what she puts at about 45 more minutes, unable to talk about what had just happened with the driver in the car. Her summary of the rest of the ride: “Me, my friends, this man and his bottle of pee commuted together.”
She comes back to the driver’s side of it more than once. He was “a little bit older,” she says, and “I honestly really just think that he needed to use the bathroom.” She points out that a driver cannot leave the car in the middle of moving traffic, then corrects herself on “moving”: “It was going inches.” She also allows, “Maybe he was a creep. I don’t know.” She ends by hoping “that guy’s okay” and that he uses the facilities before driving women for long stretches.
Her Miami Cruise Transfer Rules, in the Order You Would Use Them
Leave early. “If you have a cruise going out of Miami, get there four hours in advance,” she says. Her 15 minute ride took two and a half hours, and by her count at least two of those were spent inside the terminal.
Keep one bag on your lap. Her own moral is to “keep, like, your carryon with you. Passport, wallet, medications, in case you do need to get out of the car.” Everything she needed was in the back of the car, and that is the reason she gives for staying where she was.
Test your chargers the night before. Of her three, two were lost and one was broken, which left her unable to message the friend sitting next to her, or anyone else.
Agree on a signal with whoever you are traveling with. Eye contact was all she and her friend had. One word that means “we are getting out” settles it without a conversation in front of the driver.
Know the walk before you decide to bail. She says getting out still meant a mile and a half on foot to the ship.
