Ordering a burrito with no beans should be simple. You are asking for less food, after all. But a creator who goes by @thejoed69 says some restaurants are now charging extra inside the DoorDash app to take ingredients out of your order, and he shared a screen recording to show what he means.
One important note: the video shows one restaurant’s menu in the app, as captured by the creator. It does not prove that every restaurant or every order works this way. Still, the example struck a nerve with viewers who have noticed their delivery totals creeping up.
What the Video Shows
According to the creator, a lot of restaurants are now charging to remove items inside the app. His example is a burrito where you ask for no beans and are charged to have the beans taken out. The same goes for leaving off cheese. On screen, he points to options such as no cheese, no egg or no potatoes, with a charge of 9 cents for each item removed.
He also points to a separate $2 charge on the screen for having the burrito cut in half. His point is that fewer items in the food should cost less, but instead customers pay the same price and then pay extra for the changes. In his words, Americans are being squeezed for every penny.
Why It Matters
Nine cents is not going to break anyone’s budget. The frustration is more about the principle, and about how small charges can stack up. Delivery orders already often include a menu price that may be higher than in the restaurant, plus service fees, delivery fees and a tip. Add a few customization charges and the total can climb quickly, especially for a family order.
Many restaurants say they set their own menu options and prices, so what you see can differ from one location to the next. A modification fee may be a restaurant’s choice, not something every business does. That is why it pays to look carefully each time you order.
How to Avoid Surprise Fees on Delivery Orders
The good news is that a few simple habits can keep your total closer to what you expect. These are general suggestions, and details differ by restaurant and app.
- Check the itemized order before you pay. Scroll through the final screen and look at every line, including the small ones. Modification charges, if any, usually show up there.
- Read the options as you build your order. Add-ons and removals are often listed with a price right beside them. If a removal has a price, you will see it before you tap.
- Skip removals that do not matter much. If an ingredient is easy to pick off yourself, such as a few onions or a sprinkle of cheese, you can save the charge by doing it at home.
- Compare menus. Two restaurants offering a similar item may handle customizations differently. A quick look can show you which one is friendlier on extras.
- Consider ordering direct. Many restaurants have their own website or phone line, and some offer pickup. Prices and fees can differ from those in a delivery app, so it is worth comparing the totals before you decide.
- Use the special instructions box wisely. Some apps let you add a note. Whether a restaurant honors a note, and whether it charges for it, is up to that restaurant, so check the order summary afterward.
- Contact support if something looks wrong. If your total does not match the menu, you can ask the restaurant or the app’s support team to review the charge.
The Bigger Picture
Whatever you think of extra fees, the video is a reminder that the price on the first screen is rarely the final price. For households watching every dollar, a few extra minutes reading the order summary can add up to real savings over time. And if a restaurant you love charges for changes you want every time, you might simply ask whether they can accommodate your usual order in person or by phone, where a friendly conversation sometimes goes further than a button on a screen.
Have you noticed extra charges like this on your delivery orders? The reaction to this video suggests you are far from alone, and sharing what you have seen may help other families keep a closer eye on the fine print.
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